Who we are
Lingua Lounge is an online platform offering German language courses and consultation services for individuals looking to work, study, or relocate to Europe. We provide structured language training and expert guidance on career and educational opportunities. Our website address is: https://lingualounge.de
At Lingua Lounge, we value your privacy and are committed to protecting your personal information. We collect only the information necessary to provide our language tutoring services and improve your experience.
Data Collection
We may collect personal details such as your name, email address, and payment information when you sign up for our services.
Use of Data
Your information is used solely to deliver language lessons, consultations, process payments, and provide customer support. We do not share or sell your data to third parties.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.
Your Rights: You have the right to access, update, or delete your personal information at any time. For any privacy concerns or questions, please contact us directly at lola@lingualounge.de
Return Policy
At Lingua Lounge, we strive for complete satisfaction with our language tutoring services. If you are not satisfied with your experience, we are here to help.
Cancellations
You can cancel or reschedule your lesson up to 24 hours in advance. Cancellations made less than 24 hours before the session will incur a charge.
Refunds
We offer a full refund for any prepaid lessons if you choose to cancel your tutoring package within 7 days of purchase, provided no lessons have been attended. After this period, we do not offer refunds but are happy to help with rescheduling. We also do not offer refunds for any service that has been carried out.
Quality Concerns
If you are not satisfied with the quality of your lesson, or of a service, please contact us within 48 hours of the session. We will work with you to resolve the issue, which may include offering an additional session at no extra cost.